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Commissioner for Older People for Northern Ireland Report: Changing the Culture of Care Provision in Northern Ireland

This document contains advice to the Minister for Health, Social Services and Public Safety (HSSPS) on the steps which the Commissioner believes need to be taken in order to better protect older people in regulated care settings across Northern Ireland and to improve the services they receive.

The advice includes: i) Changes needed in the regulation and inspection processes,

ii) Workforce issues and staff development,

iii) Protection and support for whistleblowers and,

iv) The strengthening of contracts under which an older person lives in either nursing or residential care home facilities.